Harnessing the Power of Four
AHEAD, Dynatrace, ServiceNow, and Tanium
At AHEAD, we leverage the combined capabilities of Dynatrace, ServiceNow, and Tanium to deliver an all-encompassing suite of IT solutions that drive seamless operations, boost observability, strengthen security, and enhance efficiency.
Discover how we unlock the true potential of these four powerful technologies, propelling businesses towards unparalleled success.
WELCOME TO THE FUTURE OF INTELLIGENT IT OPERATIONS
ServiceNow’s IT Service Management (ITSM) Capabilities
ServiceNow offers robust IT Service Management functionalities such as automation, ticketing, and comprehensive integrations with other platforms. As the brain of operations, ServiceNow orchestrates workflows, assignments, actions, and cross-team collaboration. At AHEAD, we utilize ServiceNow to automate workflows, manage incidents, and enhance IT service management, ensuring your IT environment is always running smoothly and efficiently.
Dynatrace’s Advanced Observability
Dynatrace provides intelligent observability, detecting and addressing performance issues before they impact users. Integrated seamlessly with ServiceNow, this powerful combination improves incident response and alert management. Through certified applications available in the ServiceNow store, including the Service Graph Connector for Observability and the Dynatrace Incident Integration, AHEAD simplifies this integration to enable real-time data population and efficient incident handling.
Tanium’s Real-Time Endpoint Management
With real-time visibility and control over endpoints, Tanium enhances IT asset visibility and lifecycle management. The integration with ServiceNow allows for real-time data for Configuration Management Database (CMDB), IT Operations Management (ITOM), and other workflows. Acting as the hands of operations, Tanium takes actions on endpoints such as software deployments and patching vulnerabilities.
Unified Integration Approach
Our integration approach combines Incident Management, CMDB Synchronization, and Automated Workflows to deliver an unparalleled solution. This strategic integration ensures that your IT operations are cohesive, efficient, and proactive.
WHY CHOOSE AHEAD?
Boost Observability, Strengthen Security, and Enhance Efficiency
AHEAD harnesses the combined capabilities of Dynatrace, Tanium, and ServiceNow to deliver seamless operations. Join the ranks of businesses that have transformed their IT operations with the Power of Four, achieving greater reliability, faster responses, and reduced downtime, ultimately contributing to enhanced user experiences, customer retention, and positive business outcomes.