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Deeper Infrastructure Visibility Through AIOps with AppDynamics and ServiceNow Integration

Modern infrastructure is built from interlocking layers of technology. Finding the right tools to monitor and manage these environments is crucial for enterprise IT Ops teams. 

IT Ops success depends on rapid problem solving, but the reality is that applications have a multitude of failure points, and manually finding and addressing problems before they impact customers is next to impossible. While legacy, rules-based monitoring systems exist, they can no longer provide continuous application assurance on a global stage. 

Businesses seeking to build and maintain a seamless workflow environment are turning to the power of AIOps to maintain visibility over pipelines, deploy software, monitor business procedures, and resolve application issues. AI-based monitoring frees IT Ops teams to focus on the performance of the business, rather than troubleshooting.

Solutions like AppDynamics Central Nervous System, an AI-powered APM, gives customers code-level insight and complete visibility into their entire infrastructure, allowing them to build a framework from the bottom up. By pairing AIOps with top-down service mapping through ServiceNow’s automated workflow solution, developers have a holistic view of the entire infrastructure, including business transactions, web services, and customer-facing portals.

With out-of-the-box integration with ServiceNow and AHEAD’s custom-built framework, users can automatically integrate new applications into their existing infrastructure, cutting deployment timelines from months to weeks. 

Learn more about leveraging AIOps for deeper monitoring power during our upcoming webinar lead by AHEAD’s Enterprise Monitoring and Analytics Practice Director Johnny Hatch and AppDynamics Product Manager Bradley Owen. Johnny and Bradley will discuss how enterprises can reduce time to value for application integration by:

  • Using proven solutions to build custom deployment frameworks, allowing for automatic application stitching into the existing framework for new applications
  • Reducing complexity and simplifying the support process for businesses lacking on-site IT experts, boosting productivity through more efficient collaboration and resource allocation
  • Supporting knowledge management and reducing risk in unstable IT environments by instrumenting automation and centralization for application management and tooling

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