Case Study
PowerScale InsightIQ Implementation for a Global Law Firm
Enhancing Visibility and Performance Across File Storage Environments
Dell Technologies

Client Overview & Business Challenge 

A global law firm with a high volume of digital case files and research data relied on PowerScale clusters for its enterprise file storage environment. However, the firm lacked centralized visibility into performance metrics, capacity trends, and potential bottlenecks. 

Without a dedicated performance analytics platform, administrators faced challenges in identifying performance hotspots, managing capacity, and forecasting future growth. This led to inefficiencies in storage management and slower response to end-user performance issues. The client required a robust, non-disruptive monitoring solution that could offer actionable insights and integrate smoothly within their existing infrastructure. 

The Challenge: Fragmented Monitoring and Reactive Management 

The client’s current infrastructure was posing problems like: 

  • No unified platform for tracking cluster health, I/O performance, and capacity usage. 
  • Lack of historical trend analysis to anticipate storage needs and prevent issues. 
  • Reactive troubleshooting consuming excessive administrator time. 
  • Limited visibility into individual workloads, leading to uneven performance optimization. 

AHEAD’s Approach: PowerScale InsightIQ Deployment and Optimization 

AHEAD India designed and implemented a tailored deployment of PowerScale InsightIQ, Dell’s advanced analytics and performance monitoring tool for PowerScale clusters. 

Key implementation steps included: 

  • Installing and configuring InsightIQ on a dedicated virtual machine, ensuring optimal performance without disrupting production systems. 
  • Integrating InsightIQ with existing PowerScale OneFS environments for real-time data collection. 
  • Customizing performance dashboards and reporting views to highlight latency, throughput, and capacity trends. 
  • Configuring alerts and historical data retention for proactive issue detection and long-term forecasting. 
  • Setting up FQDN and DNS configurations to streamline access and management across multiple administrative domains. 

AHEAD’s approach emphasized minimal disruption, robust data collection, and user-friendly reporting tailored for IT and business stakeholders alike. 

Results: Improved Visibility, Performance, and Decision-Making 

With AHEAD’s solution, the client was able to: 

  • Achieve end-to-end visibility into PowerScale cluster performance and utilization. 
  • Enable proactive capacity management through real-time analytics and growth trend forecasting. 
  • See material reduction in troubleshooting time with automated alerting and intuitive dashboards. 
  • Empower IT teams to make data-driven decisions around storage scaling and performance optimization. 
  • Enhance overall operational efficiency by consolidating performance insights into a single pane of glass. 

What’s Next: Expanding Analytics and Automation 

The client plans to extend its partnership with AHEAD India to: 

  • Automated capacity forecasting and reporting workflows for IT leadership. 
  • Integrate PowerScale monitoring with ServiceNow for centralized alert management. 
  • Establish quarterly health assessments to continuously optimize PowerScale environments. 

Through this project, AHEAD India not only delivered a technical solution but also laid the foundation for data-driven infrastructure operations, helping the firm maintain agility and resilience in managing its expanding data footprint. 

Top Takeaways

By partnering with AHEAD, the client was able to: 

  • Deploy PowerScale InsightIQ to provide deep visibility into storage utilization and performance. 
  • Improve file system analytics and proactive capacity planning for critical workloads. 
  • Enable smarter, faster operational decisions through integrated monitoring and reporting dashboards.