![](/static/0c38ae7329097b3bb2d1686c6371e97a/cbf5d/10.1_Approach_Managed-Services_Hero-1.jpg)
Supporting Businesses with Flexible, High-Level Performance
Our managed services free your team to focus on more meaningful, high-impact work. We provide flexibility and scalability to meet unforeseen changes in your business, but also more predictable operating costs and reduced risks.
![](https://aheadcms.wpengine.com/wp-content/uploads/2022/09/10.2_Approach_Managed-Services_Why-Managed-Services-scaled.jpg)
AHEAD offers comprehensive Managed Services from full program management of the entire IT infrastructure and applications, to segmented solutions for infrastructure or security management only, depending on the specific need.
- Compute / Converged / Virtualization
- Cloud & Storage
- Data Protection
- Network & Operating Systems
- Domain & Activity Directory
- ServiceNow Applications
- Monitoring as a Service
- Disaster Recovery as a Service
- Infrastructure as a Service
- Backup as a Service
- Platform as a Service
- Automated Asset Discovery & File Integrity Monitoring
- Intrusion Detection & Event Correlation
- Vulnerability Assessment & Forensics
- Log Management & Compliance Reporting
- Dark Web & User Activity Monitoring
- Endpoint Detection & Response
- Security Orchestration
- SOC Security Services
- Infrastructure Services (ITAM / ITOM)
- End-user Support Service
- System Monitoring & Support (Service Desk 24x7x365)
- ServiceNow Management Service
![A beautiful aerial view of the city skyline of Chicago at sunset](/static/9d7e4778a092ac6f895b4e7529920e80/44c5a/8.3_Approach_Advisory-Services_Key-Capabilities-scaled.jpg)
Our mission with AHEAD Managed Services is to provide high-value operational services, enabling customers to transform IT Operations and to realize operational agility benefits.
We ensure this through three key practices; running proactive support, administration, and operations of systems and services; maturing operations, processes, and preventative maintenance and thereby reducing customer IT and operational risk; and delivering quality services with meticulously tracked KPIs, always striving to meet and surpass expectations and business outcomes.
![](/static/c79b1a3e6ca5abf3f2d1de3a299dd8a2/5ceb8/MicrosoftTeams-image-55.png)