Tanium’s annual Converge conference once again served as a barometer for where endpoint management, security operations, and enterprise automation are heading. AHEAD was honored to be recognized as the 2025 Americas Growth Partner of the Year—our third consecutive Partner of the Year award—and the event offered a clear view into why the partnership continues to accelerate. The themes at Converge point to a broader shift that will define the next phase of IT operations: real autonomous capability built on unified platforms, deeper cross-ecosystem integrations, and AI that participates directly in enterprise workflows.
AI Moves from Add-On to Operating Model
While Tanium highlighted new features across the platform, the central message was unequivocal: AI is no longer an enhancement to IT operations, but the foundation of a future “Autonomous IT” model. Tanium’s roadmap, which spans agentic capabilities, natural-language interaction, and automated actioning across endpoints, signals a shift from reactive device management to continuous, intelligence-driven operations.
Just as important is how that intelligence will be delivered. Tanium’s deep alignment with Microsoft and ServiceNow ensures that these AI capabilities can operate across the systems enterprises already rely on. This is where the industry is moving; not isolated AI functions, but connected agents that see more, decide faster, and act safely across multiple operational systems.
AHEAD’s Intelligent Operations practice has been building toward this model. As both Tanium’s Americas Growth Partner of the Year and a top-tier ServiceNow Elite partner, we have spent the past several years helping clients integrate these ecosystems to create real automation at scale. The advancements showcased at Converge validate that direction, especially as Tanium and ServiceNow each expand their agentic AI capabilities. AHEAD’s own work in this space, which includes our emerging Autonomous Service Desk solution, is designed to help clients take advantage of this convergence and operate with far greater precision, speed, and resilience.
Security Shifts Toward Proactive Exposure Management
Another major signal from Converge was that exposure management is maturing into a proactive, continuous discipline. Tanium emphasized expanded device coverage (including mobile and IoT), reinforced automation, and AI-supported prioritization. These are exactly the areas where enterprises have struggled to scale manually.
For AHEAD clients, this evolving approach fits squarely with how our IO and Security practices help organizations build resilient security operations. As interoperability tightens across Tanium, Microsoft, and ServiceNow, our clients will be able to take action sooner and with clearer context—from configuration drift and patching to identity, mobile management, and cloud resource governance. Microsoft’s advancements in Intune and cloud management add another layer of opportunity for unified, automated enforcement.
Real-World Modernization & IP That Accelerates Time-to-Value
The conference also highlighted the practical side of Tanium modernization: how organizations actually move from legacy on-premises environments into cloud-first operations. Two of AHEAD’s experts, Adam Janosek and Clem Spriggs, delivered a featured session on that very topic. Their discussion on migration patterns, time-to-value accelerators, and real-world implementation lessons drew one of the strongest crowds of the week.
They also showcased AHEAD’s unique IP, including temporary tags for patch group management and our contribution to expanding Tanium’s Package Gallery to more than 10,000 applications. These are the kinds of capabilities that help clients operationalize Tanium faster and with fewer pitfalls, and why Tanium continues to view AHEAD as a strategic, value-driving partner.
The Power of the Ecosystem
AHEAD’s presence at Converge extended beyond Tanium. Together with Dynatrace, we demonstrated how real-time observability from Dynatrace can trigger orchestration through ServiceNow and drive automated remediation through Tanium. This “Power of Four” with Tanium, ServiceNow, Dynatrace, and AHEAD illustrates the direction the market is taking: integrated operational ecosystems that collapse silos, reduce manual intervention, and deliver measurable outcomes.
On the Horizon
Converge 2025 made it clear that AI is no longer theoretical for IT operations. It is already reshaping how platforms work, how teams respond, and how enterprises will operate over the next several years. Tanium’s investment in AI, expanded device coverage, and deeper ecosystem alignment positions it strongly for that future—and AHEAD is committed to helping clients harness that potential through practical, outcome-driven adoption.
We’re proud to stand alongside Tanium as the 2025 Americas Growth Partner of the Year and even more excited about what these advancements will enable for our customers in the year ahead.
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