Artificial Intelligence
Running Agents in Production
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Most enterprises now generate more agent ideas than they can responsibly ship, and the gap between ambition and production is measurable. Industry analysts expect more than 40% of agentic AI projects to be canceled by the end of 2027, undone by escalating costs, unclear value, or inadequate risk controls. Further, Gartner now puts $234 billion of enterprise software spend at risk of agentic disruption by 2030. Adoption surveys tell the same story from the other side: roughly one third of enterprises report agents deployed in production, while barely 20% have mature governance around them.

The decisive factor in whether an idea reaches production is the operating model: the way an organization classifies, governs, runs, and retires agents once they are live. Model capability is rarely the binding constraint now, and platforms to build on are plentiful.

Two debates consume more attention than they deserve. The first is which autonomy level an agent occupies, usually drawn as a ladder that climbs from simple prompting to a fully autonomous harness. The second is which platform to standardize on. Both feel decisive, yet are mostly a distraction from the decisions that actually govern risk and value.

Three decisions determine whether an agent reaches production and stays there safely:

1. Classify the agent by the risk it carries. The class sets the controls before anyone writes code.

2. Set its autonomy deliberately and per task, judged against two properties: whether the system can verify its own work, and what a wrong action costs.

3. Build the operating model that governs the entire fleet: lifecycle, governance, runtime management, and the platform engineering beneath.

Platform selection follows from these decisions. It does not lead them. The whitepaper below compress the full framework: the vocabulary of agent types and control, the path from ideas to a prioritized portfolio, the building blocks of agent development, the operating model that runs agents in production, and the first ninety days.

Download the full whitepaper to learn more.

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