Client Story
Community Health Systems
ServiceNow CMDB Restructuring
![](https://aheadcms.wpengine.com/wp-content/uploads/2022/09/Community-Health-Systems.jpg)
As a leading health system with approximately 17,000 beds, CHS has been a longtime ServiceNow user, but experienced challenges with platform adoption due to data cleanliness issues. AHEAD restructured the CMDB first by cleaning excess listings and data, then by developing and implementing a new naming protocol for assets. We also implemented discovery modules and integration of third-party tools to maintain proper CMDB hygiene going forward.