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Intelligent Algorithms Could Help Governments Improve Service Delivery and Strengthen Citizen Engagement

The pace at which artificial intelligence (AI) is advancing is remarkable. As we look out at the next few years for this field, one thing is clear: AI will be celebrated for its benefits but also scrutinized and, to some degree, feared. It remains our belief that, for AI to benefit everyone, it must be developed and used in ways which warrant people’s trust.

Read this report by Microsoft to learn how AI could assist in solving key strategic challenges the public sector faces.

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